

Troubleshooting

Warning

Make sure you are using the latest version of LIP.

See issues under the GitHub repository. If you cannot find an answer there, create a new issue and describe your problem as detailed as you can.

Common Issues

Listed below are some common things you might encounter.

Compile Error in VBA on LC_UI

In newer versions of the Lime Core application, the VBA modules has been given a prefix LC_. The code in this add-on relies on the existance of a VBA module called LC_UI. If that is not present, check for a module called UI. If it has a sub called ShowError then use that instead.

Advice: Strongly consider changing the name of the VBA module UI in your Lime CRM solution to LC_UI as this will be used by all add-ons going forward. Therefore, this will be a recurring issue whenever you are upgrading LIP or installing or upgrading add-ons in the future.

VBA Crashes When Using lip.InstallFromZip

The error occurs in the Sub Unzip. Make sure that your VBA editor is set to Break on Unhandled Errors and not on Break on all Errors. The latter can be useful when developing but must never be activated in a production environment. You find this setting in the VBA editor under Tools -> Options -> General (tab).